PRIVACY POLICY

Last updated: October 2025

Introduction

Welcome to NMG Studio, a trading name of Nouveau Media Group Ltd, registered in the United Kingdom.

Company Registration Number: 15641460

Registered Office Address: Office 2693 182-184 High Street North East Ham, London, United Kingdom, E6 2JA

Website: https://nmgroupllc.com

Email: support@nmgroupllc.com

This Privacy Policy explains how we handle your personal information when you visit our website or make a purchase from us.

We respect your privacy and follow all applicable laws, including the UK GDPR and Data Protection Act 2018.

1. Information We Collect

When you make a purchase or contact us, we may collect:

• Your name and email address

• Payment and billing information (processed securely by Stripe)

• Order details and download access information

We also collect limited technical information automatically (such as general browser and device details) to help improve website performance and security.

We do not collect unnecessary personal data.

2. Payments

All payments are processed securely through Stripe Payments UK Limited, which is authorized by the Financial Conduct Authority (FCA) as an electronic money institution (Firm Reference Number: 900461).

We do not have access to or store your full payment card details — these are handled directly by Stripe using encrypted connections.

Payment information is processed under the lawful basis of contract, as required to complete your purchase.

3. How We Use Your Information

We use your information to:

• Process and deliver your digital order

• Send confirmation and download details

• Provide customer support

• Maintain the security and functionality of our website

• Comply with basic business and tax obligations

We never sell or share your data for marketing purposes.

4. Data Retention

We only keep your information as long as necessary to provide your order, deliver support, comply with legal obligations, or resolve disputes.

You may request deletion of your personal data at any time by emailing support@nmgroupllc.com

5. Cookies and Analytics

Our website may use small cookies or analytics tools to improve your browsing experience and help us understand what content our visitors find most useful.

Analytics data is anonymized where possible. You can manage or disable cookies through your browser settings.

6. How We Protect Your Data

We use secure servers, encrypted connections (SSL), and trusted third-party services to protect your information from unauthorized access or disclosure. Your data is handled confidentially at all times.

7. Sharing of Information

We may share limited data only with trusted third-party services that help us run our business, such as:

• Stripe (for secure payments)

• Email providers (for sending receipts or download links)

• Hosting services (for maintaining our website)

These partners only receive the information needed to perform their role and are required to keep it secure.

8. Your Rights

Under UK data laws, you have the right to:

• Access and receive a copy of your personal information

• Ask us to correct or delete your data

• Withdraw consent for communication at any time

• File a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are not being respected

To exercise any of these rights, please contact us at support@nmgroupllc.com

9. Contact Us

If you have any questions or requests regarding your personal data or our privacy practices, you can contact us using the details below:

Business Name: Nouveau Media Group Ltd (Trading as NMG Studio)

Registered Office Address: Office 2693 182-184 High Street North East Ham, London, United Kingdom, E6 2JA